**House Rules for YELLOWKEY RENTALS **

Welcome to YELLOWKEY RENTALS! We strive to provide you with a comfortable and enjoyable stay. Please take a moment to familiarize yourself with our house rules to ensure a pleasant experience for all our guests.

1. **Check-In/Out**:

- Check-in time: After 3:00 PM.

- Check-out time: Before 10:00 AM.

- YELLOWKEY RENTALS will ask you to provide pictures of the passport/government provided identification of the guests for building security purposes.

2. **YELLOWKEY's Smoke-Free Policy**:

- All properties under YELLOWKEY RENTALS are strictly non-smoking, including e-cigarettes and vaping. Smoking is allowed only in designated outdoor areas. Please dispose of butts responsibly. US$250.00 penalty fee.

3. **Pet Policy**:

- Pets are not permitted within any YELLOWKEY RENTALS properties. Exceptions might be made for service animals with prior notification and approval with a PET FEE.

4. **Noise and Neighborhood Etiquette**:

- Please maintain a respectful noise level, especially between 11:00 PM and 8:00 AM. No parties or loud gatherings permitted.v

5. **Occupancy Limit**:

- Only guests listed in the original booking are permitted overnight. Notify the management of any day visitors. there is a US$500 dollars penalty fee if violated.

6. **Maintain Cleanliness**:

- We pride ourselves on providing clean spaces. Upon departure, please leave the property tidy. Excessive mess may result in additional cleaning fees.

7. **Report Damages**:

- Inform YELLOWKEY RENTALS immediately if any damage or breakage occurs. Charges might apply for repairs or replacements.

-Emergencies that can wait for the next day, will be scheduled to be solved the next day.

-Please remember that this is an apartment and not a hotel, technicians and staff must be scheduled with anticipation and when available will solve any situation. As well, we do not offer Hotel types of services.

-Response time during Holidays/Weekends and after certain hours can be limited, as well as the availability of staff and technicians.

8. **Safety First**:

- Ensure all fire hazards, such as candles or stoves, are never left unattended. Review safety guidelines provided in the welcome pack.

9. **Parking Protocol**:

- Use only the designated parking areas provided by YELLOWKEY RENTALS. Unauthorized parking may result in towing at the owner's expense.

10. **No Unlawful or Commertial Activities**:

- Any illegal activities or possession of illegal substances is strictly forbidden and will result in immediate eviction without refund.

- No professional filming or photography in the property or surroundings. US$500.00 penalty fee.

11. **Amenities**:

- Utilize all property amenities, such as pools or gym equipment, with care. Children should always be supervised.

- Guests are not allowed to reserve common areas.

- The towels are strictly for the bathroom: They must not be used as beach towels or washcloths. Damaged towels will be charged US$20.00 each.

12. **Waste Management**:

- Dispose of garbage responsibly using provided bins. If recycling is available, kindly follow guidelines.

13. **Lost Items**:

- YELLOWKEY RENTALS is not responsible for any personal items left behind. However, we will do our best to return items upon request. A shipping fee may apply.

- In the event that you lose a key or the remote control of the garage, or it is stolen, please let us know as soon as possible. The penalty for losing a key is US$ 150.00.

14. **Wi-Fi Usage**:

- Internet access is provided for your convenience. Kindly refrain from excessive downloads or any illegal online activities.

15. **Environmental Care**:

- Help us conserve energy. Switch off lights and electronic devices when not in use and try to use water judiciously.

- -Electricity in Santo Domingo is very Expensive, for monthly rentals there's a limit of 50 dollars of electricity consumption, if there's a difference will be charged through our system separately-.

By securing a booking with YELLOWKEY RENTALS, you agree to abide by these rules. Non-compliance might result in penalties or eviction without compensation. We appreciate your understanding and cooperation. Enjoy your stay!